Privacy policy

 

 

What data we collect

When you place an order or contact us, we collect your name, email address, delivery
address, and order information. Payment details are processed securely — we do not store payment card details.

How we use your data

Your data is used solely to process and fulfil your order and respond to enquiries. We share your name and delivery address with our shipping carrier to process delivery. We do not sell or rent your data to third parties.

Data retention

We store personal data and purchase information for five years in accordance with accounting requirements. You may request deletion of your data at any time by contacting us at hello@calakoota.com.

Your rights

Under GDPR you have the right to access, correct, or delete your personal data. To exercise any of these rights, contact us at hello@calakoota.com.

Cookies

When you visit our website, cookies are placed on your device. We use cookies to analyse site traffic and improve the user experience. This data is anonymised and cannot be used to identify individual visitors. You may disable cookies in your browser settings — the website will remain accessible but some functions may operate with reduced functionality.

Third-party services

Our website is built on Shopify. Payment processing is handled by Shopify Pay.
These services have their own privacy policies which we encourage you to review.

Contact

For any privacy related questions contact us at hello@calakoota.com.